Effective Date: February 11, 2004

Folicle (a salon) Inc. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our services, or communicate with us.

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Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other details you provide when booking appointments, subscribing to newsletters, or contacting us.

• Payment Information: When you make a purchase or book a service, payment details may be collected securely via our third-party payment processor.

• Usage Information: Data about your use of our website, such as IP address, browser type, and browsing behavior, through cookies or similar technologies.

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How We Use Your Information

We use your information to:

• Schedule and manage appointments.

• Send text messages for appointment confirmations, reminders, and updates.

• Provide promotional offers (with your consent).

• Improve our website and customer service.

• Comply with legal obligations.

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Text Messaging

By providing your phone number, you consent to receiving text messages from us for appointment confirmations, reminders, and updates. Message and data rates may apply. You can opt out of text messages at any time by replying STOP or contacting us at info@folicleasalon.com or calling us at 216-226-9200.

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Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:

• Service providers (e.g., booking platforms, payment processors).

• Legal authorities, if required by law or to protect our rights.

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Your Choices

• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in emails or replying STOP to text messages.

• Cookies: You can disable cookies in your browser settings, though this may affect website functionality.

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Security

We take appropriate measures to protect your personal information. However, no system is completely secure, so we cannot guarantee absolute security.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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Your Rights

Depending on your location, you may have rights under privacy laws, such as the right to access, correct, or delete your personal information.

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Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated.

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Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

• Email: info@folicleasalon.com

• Phone: 216-226-9200

• Address: 18501 Detroit Avenue Lakewood Ohio 44107

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Text/SMS Message Terms & Conditions ("Terms & Conditions")

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By providing your cell phone number, you have provided Sample Salon with consent to send you text messages to provide you information regarding the services you have requested which may include but not be limited to appointment reminders and advertisements. By providing this consent, you are authorizing Folicle to contact you with text/SMS messages. By providing this consent, you have also represented that you are the owner or customary user of any cell phone number which you have provided to us. Your cellular provider's Message & Data Rates May Apply.

You understand the text messages we send may be seen by anyone with access to your phone and you agree that we are not liable for anyone accessing such messages. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.

You agree to notify us immediately if you change your cell phone number, cease using the cell phone number you provided us, assign any non-cellular phone number you have provided us to a cellular service, or transfer your cell phone to another person.

These Terms & Conditions are subject to change at any time, and we may notify you of any updates by sending you a text message with a link to the revised terms and conditions and/or posting revised terms and conditions on Folicle's website. We also reserve the right to terminate our account management text message program at any time.

Please be aware that our account management text message program does currently provide for two-way communication. Also please be aware that account management text messages that we send you may come from different numbers. Messages received during closed hours are not monitored and will be addressed during the next business day. 

If you have any questions about this policy or are having problems receiving or stopping our text messages, please contact us using the following information: Folicle 216-226-9200

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Opt-out or STOP

You understand that, at any time, you may withdraw your consent to receive text messages. If you wish to stop receiving text messages from us (which does not cover any fraud alerts we may send you), reply to any text message we have sent you and in the reply text message simply type STOP. If you text STOP to us, you understand that this direction will be limited to advertisement texts. Your opt-out will only be effective as to the cell phone number from which you send the STOP request or that you specify. You can also opt-out of receiving text messages through the same page where you opted in. Your stop request will become effective within 24 hours of receipt.

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Support or HELP

If at any time you need our contact information, information on how to stop text messages, or these Terms & Conditions, reply to any text message we have sent you and in the reply text message simply type HELP. Upon receiving your text message, we will send you a text message with this information.

Not all cellular carriers or text message service providers may support this service.